What happens when a COO looks beyond the bottom line?

It's hard to believe - 2014 will soon be over. This year has demonstrated tremendous lessons, both personal and professional. Here are my top five

You know that you are in conference overdrive when you are at the same venue for a different event sitting in the very same seat within a time-frame that spans less than seven days.

My conference adventures continue. This go-round, I want to talk about Engage.