#GoSeahawks. I'm not bitter. I swear I am not. Anyhow, moving on....

I am ready for a vacay. Maybe the Ritz-Carlton will take care of that for me?

I'm obsessed with talking to brands on Twitter. I get such a kick out of these interactions and so I thought I'd share them this year.

T-Mobile. KLM. American Express. These companies do social customer care really well and there's a reason.